1. Information We Collect:
We may collect personal information from you in various ways, including:
- Information you provide to us when you engage our services, such as your name, address, email address, phone number, and payment information.
- Information collected automatically when you visit our website, including your IP address, browser type, and browsing history.
- Information obtained from third-party sources, such as credit reporting agencies or publicly available sources.
2. Use of Information:
We may use the information we collect for the following purposes:
- Providing property management services, including tenant screening, lease management, and maintenance requests. Communicating with you about your property or our services. Processing payments and financial transactions.
- Improving our website and services. Complying with legal obligations.
3. Disclosure of Information:
We may disclose your personal information to third parties in the following circumstances:
- With your consent.
- To service providers who assist us in operating our business, such as payment processors or maintenance contractors.
- In response to a legal obligation, such as a court order or subpoena.
- In connection with a merger, acquisition, or other business transaction involving our company.
4. Data Security:
We take reasonable measures to protect the security of your personal information, including encryption, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Your Choices:
You may choose not to provide certain information to us, but this may limit your ability to use our services or website features.
You may also update or correct your personal information by contacting us directly.
6. Third-Party Links:
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.
7. Children’s Privacy:
Our services are not directed to children under the age of 18, and we do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal information from a child under the age of 18, we will take steps to delete that information.
8. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time by posting a new version on our website. We will notify you of any material changes to this Policy by email or through a prominent notice on our website.
9. Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [email protected] or 01728 677 888.
Effective Date: 15th February 2025
